Client: A leading global healthcare services provider
Headquarter: Ohio, USA
Industry Type: Healthcare
Products/ Services: Manufacturer and distributor of pharmaceuticals, medical and surgical products
A Fortune-500 healthcare-services company that manufactures and distributes medical and surgical products to more than 40,000 locations on five continents daily wanted to improve the intelligence, efficiency, and visibility of its ERP and supply-chains solutions. Meeting these goals would enable the company to support increased production capacity and meet the new demands posed by the global pandemic.
Wipro assessed the organization’s SAP applications and custom inventory with Wipro’s Migration Manager, identifying issues and impacts of the changed environment on the company’s existing SAP and interfacing systems. To ensure the ERP and supply-chain solutions could handle increased demands, Wipro recommended moving to the latest versions of SAP S/4HANA.
This decision would help facilitate easier adoption of intelligent technologies and improve business processes, while upgrading to the latest version of SAP Fiori would add human-centric features to enhance the user experience. Additionally, Wipro’s SAP test-automation capabilities helped enhance the implementation speed, quality, and performance.
As part of the modernization, Wipro integrated the new SAP system with a customized solution on the SAP Business Technology Platform that facilitated access to on-demand services. This further enhanced SAP S/4HANA application functions, improved the customer experience, and visibility throughout the company’s supply chain.
The new SAP system delivered several meaningful results to the healthcare supplier at a critical time for its business. It simplified production processes, accelerating time-to-market by 25%. Thanks to the new AI and analytics-driven capabilities, the new system also significantly improved operational visibility and generated extensive improvements in ERP finance processes for asset management and country-specific accounting and finance. It also facilitated manufacturing capabilities like improved quality management and shop-floor automation. The cumulative impact of these enhancements was uninterrupted production and supply chain operations.