Modernizing a tech brand’s business processes with Salesforce solutions that drive growth
Client Background
Challenge
After a series of recent mergers and acquisitions, the company faced problems integrating the multiple platforms, systems, and processes, affecting the efficiency of their sales team, their ability to transact with partners, and their cash collection.
As a result, the organization had a high attrition rate of sales staff, a disruption of global customer accounts, and continued sales execution issues in key markets. The company’s share value also significantly dropped due to the integration issues with the merger.
Solution
Wipro transformed and harmonized the customer’s end-to-end business processes, covering front- to back-office operations with a fit-for-purpose, unified platform that includes several enterprise software solutions, including:
After the first of two planned go-lives were completed, these solutions were delivered through extensive digital transformation services, involving close to 500 Wipro professionals who collaborated with the client and third-party vendors to complete the following tasks:
Discovery and Design
Build
Implementation
Transformation and Change Management
Business Impact
In this ongoing program with the client, Wipro’s range of solutions is expected to deliver the following results:
This white paper focuses on an alternative approach to Risk-Based Testing, based on dynamic reassessment of risk and its benefits.
Find out how Mobility Assurance is playing a vital role in Organization's IT strategy today, and how it differs from traditional Testing processes
Mobile applications are have become a natural extension of web applications. While this sounds simple, it presents a major engineering challenge to mobile developers, and in turns requires a unique Quality Engineering strategy to define success.
© 2022 Wipro Limited |
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© 2022 Wipro Limited |
Pharmaceutical & Life Sciences