- Client: A Global manufacturer and seller of industrial, commercial, and residential water treatment systems
- Headquarter: Illinois, US
- Industry: Manufacturing
- Products/ Services/ Core Business: Water softener systems, water filtration systems, bottled water, reverse osmosis systems, pre-treatment solutions, deionization solutions and many more.
- Revenue/ Employees: Revenue of $760 million/ 4,000+ employees
A global manufacturer of industrial, commercial, and residential water-treatment systems sought to improve its readiness for future technologies that would enable continued growth and innovation. The company planned to embrace SAP as a way to increase its technical and operational agility, enhance real-time visibility across business lines, harmonize data, and improve reporting throughout the enterprise.
Using the SAP Cloud Platform or whitelisted APIs, the water-treatment leader hoped to close process change gaps by developing in-app and side-side extensions. The goal was to reduce inefficiencies caused by manual interventions and eliminate redundancies accessing business-critical information. The ideal solution would also fix its subcontracting system, procurement processes, internal coding processes, and issues that caused incorrect reporting for revenue and cost of goods.
Wipro created a solution based on the SAP S/4HANA Cloud Essentials Edition, identifying more than 200 process-change gaps and configuration limitations for development on SAP S/4HANA Cloud. This created a single, standardized system to manage end-to-end processes for finance, supply chain, and production functions, helping the company remove improve its efficiency while simplifying the extraction of business-critical information to improve decision making and support future growth.
To enable rapid implementation for multiple SAP S/4HANA Cloud business modules, Wipro adopted an agile SAP ACTIVATE methodology that allowed the water-treatment company to develop and test solutions across business functions.
In addition, Wipro customized in-app extensions and created new out-of-box functionalities leveraging the SAP Cloud platform that automated business processes. These were integrated with SAP S/4HANA Cloud and third-party applications for a seamless transition between applications. This approach also identified impediments to missing functionalities and enabled a new change-management process to ensure correct transition to SAP.
This new platform gave the company a series of short and long-term benefits. In-app customization delivered an improved user experience, while additional functionality improved the company’s visibility into supply-chain operations across global business units and simplified its order-to-cash and source-to-pay business processes. Meanwhile, the company benefited from reduced access times for business processes and a reduced dependency on third-party applications, which led to a reduction in support costs. This end-to-end initiative, while achieving the company’s business goals, also provided a foundation for future transformation enhancements.