Calls2Click Platform

Facilitate adoption of digital channels for Energy & Utility companies, for enhanced customer experience.

The solution addresses the need for personalized interaction with consumers, for utility companies to embrace digital, and at the same time driving down cost-to-serve. The integrated platform with conversational BOTS, clickstream analytics for real-time insights and re-imagined customer journeys also include templatized self-serve portal toolkits, KPI libraries, micro-service catalogue etc. This solution addresses key consumer issues like lack of energy usage analysis, omni-channel logins, personalized campaigns, long queues for service agents, etc. The solution can be offered as-a-Service with both Cloud and on-premise configurations. Expected benefit for Utility companies is significantly reduced CAPEX and lower TCO.

Privacy Statement

Disclaimer

RSS Feed

Service Offerings

Client Themes

Service Offerings

Client Themes

Our Global Presence Global Site

Our Global Presence Global Site

Our Showcase Pages Locations

Calls2Click Platform

Service Offerings

Industries

Digital

HOLMES

Innovation

Contact Us

About Wipro

Our Brand Story

Location

Leadership

Investors

News and Events

Blogs

Analyst Speak

Partner Ecosystem

Careers

Sustainability

Contact Wipro