The aviation industry is experiencing an unprecedented surge in air traffic, and with it, a new level of operational complexity across airline operations management. From crew scheduling and flight planning to compliance and disruption recovery, operational resilience is now mission-critical. Regulatory pressures, cost optimization, and sustainability goals demand agility and precision. Yet many legacy systems simply can’t keep pace, creating bottlenecks where airlines need speed, scalability and real‑time intelligence- a requisite for modern airline business management.
TOPS (Total Operations System) is an AI-powered industry platform within the Wipro Intelligence™ suite- built to redefine airline operations management. Designed for an AI‑first world, TOPS integrates flight and crew operations into a single, intuitive ecosystem. The payoff is clear: Lower unit costs, faster disruption recovery, and happier crews. With automation, predictive insights, and real‑time intelligence, TOPS empowers operations teams to lead confidently in an AI-first world.
Every 25 seconds, an aircraft departs powered by TOPS—delivering seamless journeys and operational excellence. Here’s how:
- 30% boost in productivity for Gant load and message processing.
- >85% accuracy in Crew Pairing and Roster Import.
- >90% accuracy in Crew Leave Bid Allocation.
- Unified interface for real-time visibility and decision-making.
- 40% time savings through zero rework and one-click resolutions.


