Educating the workforce to address the skilled labor shortage and stimulate economic growth
In the scenario of constrained resources, the lack of a skilled workforce has negatively impacted the economies of many countries. To stimulate economic growth, attention is now focused on the proven catalysts of workforce expansion, skill set enhancement, and better employee utilization.
- Build replica campuses of established universities on foreign soil to ensure that students obtain the benefit of a world class education at an affordable cost and avoid the problems with travel, visa, financial aid, health, terrorism or conflict that may emerge.
- Set up cooperative programs with foreign universities to provide an advanced education at an affordable cost and globalize the country’s education to attract students from foreign countries.
- Design specialized professional/vocational courses along with the universities and implement initiatives such as “earn while you learn”, providing a steady stream of trained professionals to reduce the labor shortage and help departments control escalating costs
- Community platform for education would be the cohesive requirement in the near future with an opportunity to combine technology capabilities with the practices and theories of learning communities and enable collaborative learning between students and faculties throughout the world.
- Social technology-aided learning would provide a richer educational experience for long distance or virtual classrooms, based on the technological trends of collaboration and social media ensuring that the foreign professors can interact and teach students across multiple countries and share material/textbooks through effective networking techniques.
Wipro is in discussions with the University of Wollongong (UoW) to implement an advanced educational program for undergraduates – Wipro Academy of Software Excellence (WASE) – a joint initiative that would include a special curriculum encompassing the technical and functional aspects of the department. The academy would produce a steady stream of trained professionals who would be immediately available for employment within university IT departments
Wipro’s social media and online capabilities can be utilized to develop the community platform for universities, enabling them to collaborate internally and externally
Advanced analytics to manage operational services under a constraint of reduced natural resources
Space/land, water, oil/gas, and energy are the fastest-depleting resources that government, universities, corporations, and citizens have to face. Governments are required to set an example and implement policies and regulations ensuring that these resources are responsibly consumed. Governments can adopt measurement criteria to reduce the consumption level of critical resources, such as water and energy. By developing these measurement technologies and leasing/providing them to corporations, retailers and individual households it would enable and encourage everyone to reduce waste. Public sector utility companies are adopting ‘smart metering’ solutions combined with advanced analytics to monitor usage and control production and distribution. Commercial companies like Dow Chemical and Unilever have been utilizing systemic measurement of its water usage to reduce their total water consumption, and many universities have implemented programs on waste, carbon and energy management. (Examples include the University of Waterloo, University of Missouri, Indiana University, University of Bristol, University of Newcastle, University of Sydney, University of Michigan, and the National University of Singapore.)
Wipro has a framework and service offering to manage energy waste, as well as a framework to measure the carbon footprint. Our specialized tools will enable departments to measure and analyze the respective use and waste associated with each resource. Our expertise in this arena can be leveraged, from our in-house eco-friendly buildings and waste management to our expertise with retailers. Our capabilities in the field of analytics, combined with the use of predictive tools, can also provide assistance with future projections – how much emission can be reduced, how much water/energy waste can be reduced, and the quantity of metal that can be recycled.
Designing technology to increase university enrolments and create a culture of performance measurement
The Department of Education in almost every government is faced with the unique challenge to attract students to its universities and retain them until graduation. McKinsey estimates that the US will need an additional one million graduates each year by 2020 to sustain its economic health, an increase of 40% from today’s figures. This increase, while important to sustain economic health, puts a heavy strain on already financially-plagued departments and universities. According to the McKinsey study, it currently costs almost $52B/year to produce a graduate. In addition, the dollars per student have declined in real terms, while the staff/student ratios have dramatically increased. To meet this need and challenge, universities are improving their productivity level with the correct policy support, quality education and proper management. Short and long-term approaches will include the use of technology, social media, social networks to build connections between students and faculties, university branding techniques, and new teaching paradigms such as virtual learning and connected classrooms.
Allow freedom of information-‘Unfiltered & Controlled by Me’- the request from citizens
Government sponsored censorship enforced in Middle East, Egypt and China would not be a trend that many other countries would follow, as citizens are now asking for freedom of information and transparency in government process
Governments will need to revise information strategies, in the context of transparency, open governance and reforms to the Freedom of Information Act. They will also need to consider adequate technology and security support to enable this adoption, especially in the wake of Wikileaks. Citizens and digital natives are also raising concerns about the filtering/customizations being done by web services companies using search engines. This is creating "filter bubbles" (a term coined by Eli Pariser, a pioneering online organizer and author of "The Filter Bubble”) and providing information repeatedly to the viewer as decided/controlled by the personalization. The ‘onliners’ ask now is for control/transparency on these filters to retain control of the information that trickles into their screen to avoid what might be narrowing their world view. Wipro’s citizen experience capability coupled with our internet expertise can be leveraged by government agencies to ensure that censorship is performed on a per-need basis and configurable as warranted.