In today's digital age, businesses need to be agile to stay competitive, and this requires streamlined systems that can adapt quickly to changing business needs. However, organizations with heavily customized SAP environments often struggle to maintain their systems, leading to poor performance and high maintenance costs.
A clean core approach can help organizations declutter core systems, remove customizations and streamline the SAP core, yet for many organizations, the process can seem too daunting to start. With a full suite of capabilities and solutions, the ServiceNow platform can serve as a system of action for ERP modernization, helping to get it started and ensure a smooth, efficient transformation throughout.
Rodney Hobbs, Chief ServiceNow Technologist for Wipro APMEA, describes how organizations can utilize these ServiceNow capabilities to declutter the core, refine operations – even deliver a more compelling engagement layer to enhance customer experience.
“The ServiceNow platform provides a range of benefits, including increased agility and reduced risk. The platform can be used to automate and orchestrate workflows across departments and throughout the organization, resulting in improved collaboration, increased productivity, and better customer experiences.”
Read the full piece to learn how businesses can utilize ServiceNow to accelerate their ERP transformations.