This article is part of our Employee Choice series, in which we explore the trend and impacts of encouraging workers to choose their own devices and operating systems.
When we speak with organizations about Macs in the enterprise, many support organizations express concerns about them, from questions about device management systems to doubts about enterprise security, it often seems easier to consider Apple products to be consumer-only. However, the data shows something different: allowing the choice of Apple products among a set of approved options actually lowers support costs, reduces capital costs, and increases productivity significantly for those who choose Macs as their primary systems.
SECURING ENTERPRISE SYSTEMS
The majority of security professionals today use Macs due to their Unix-based foundation and the native security of the hardware and software. In fact, during the time of recent widespread malware attacks, in one healthcare organization, more than 80% of Windows machines were affected and 100% had to be isolated until the infection was completely cleaned. Macs were the only systems able to continue operations, and the incident team used them exclusively
I have spoken with CIOs and IT leaders and found increased overall productivity per person with no increase in overall support costs. In fact, many were able to increase the staff by more than 100% while actually reducing overall end-user support costs.
For companies looking to offer device choice, it is important to take into account the security protections of the platform, including hardware, operating system, and applications, as well as productivity and hardware lifetime cost. In fact, we found native protections provided the majority of necessary security for the platform. For example, macOS
has (additional security protections) [https://www. apple.com/macos/security/], protecting the kernel and operating system from attack with runtime protections and application sandboxing. Further, Apple reviews all applications submitted through the App Store as well as provides its Gatekeeper technologies to limit application installations and provide warnings to users as they install non-App Store apps. This extensive set of protections— architected into macOS—provide substantial out- of-the-box protection for Macs in the enterprise.
While we deployed applications, we also learned that beyond the native protections, enterprise management from third-party enterprise products allowed our IT team to manage systems and information on the Macs in much the same way they are able to manage their other client and server systems.
From using the Apple T2 chip with the Secure Enclave, secure boot, and protection for encrypted storage to TouchID and FileVault 2, the native capabilities of Macs are enterprise-class.
THE CHOICE FOR CHOICE
Through this ongoing series, we will expand on each of these areas to give you more information and understanding as you consider your own plans. The bottom line is that Macs provide not only a viable alternative, but for a significant portion of an organization’s staff, they represent an opportunity to save money while increasing productivity, making a choice program worth considering.
Sales Engineer for Wipro’s Apple Practice
James works with Apple, Wipro and customer stakeholders to help deploy and manage Apple devices in their environment. With over 20 years of experience with Apple devices, James has done everything from break/fix repair, AASP service center manager and finally solution architect/sales engineer. He often delves into photography and keeps busy with martial arts.