Bangalore, India - September 23, 2010:
Wipro Infotech, the India, Middle East and Africa, IT Business of Wipro Ltd and a leading provider of IT and business transformation services, has built a unique Infrastructure Management Automation Framework (IMAF) which automates the IT infrastructure administration activities efficiently, thereby helping to achieve improved Service Level Agreements (SLAs). By using this framework, customers stand to benefit in terms of sustained uptime resulting in significant increase in productivity and enhanced operational efficiency.
The framework is multi-compatible and can be implemented using automation tools offered by Global vendors. Additionally, Wipro has done its own reference implementation of the framework through an automation tool developed in-house called ‘Viking’. Viking is a powerful web-based portal designed to enable administrators conduct routine performance evaluation activities without manual intervention to support continued deliverables. Activities associated with the deliverables are automated through Viking and the alerts notified by calls, SMS and emails. Viking covers Network, Windows, Solaris, Messaging and account management deliverables.
Speaking about the framework, Mr. Ramkumar Balasubramanian, General Manager – Practice & Business Development, Managed IT Services, Wipro - India, Middle East & Africa said “Wipro has developed this automation framework in-house, after two years of meticulous efforts. The framework, which is now part of our managed service offerings, considerably strengthens our positioning in the market as a service provider focused on enhancing professional efficiency. Mr. Kiran Desai, Vice President & Business Head – Managed IT Services, Wipro - India, Middle East & Africa said “We are excited to be extending this revolutionary framework to our customers in India and Middle East and are confident it will greatly enhance productivity and efficiency in day-to-day administrative functioning.”
Wipro has already implemented this framework for over 50 customers.
About Wipro Infotech
Wipro Infotech, a division of the US $6 billion Wipro Limited, provides enterprise customers with high value Information Technology Products, Software Services, Solutions and Consulting Services in India and the Middle East. Headquartered at Bangalore, Wipro Infotech serves customers in India through a network of 22 offices and 170 service locations across the country. It also has regional offices across the Middle East serving the region.
About Wipro Ltd
Wipro Limited provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. For more information, please visit our websites at www.wipro.com,www.wiprocorporate.com, and www.wipro.in.
Wipro's forward looking and cautionary statements
Certain statements in this release concerning our future growth prospects and our ability to successfully complete and integrate potential acquisitions are forward looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding our ability to integrate and manage acquired IT professionals, our ability to integrate acquired assets in a cost effective and timely manner, fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, liability for damages on our service contracts, the success of the companies in which Wipro has made strategic investments, withdrawal of fiscal governmental incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. Wipro may, from time to time, make additional written and oral forward looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. Wipro does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.
Sandhya Shama Rao
Agency Contact for Wipro