March 15, 2018 : (February 26, 2018) A satisfied employee equals great customer experiences
We are all aware that commitment among employees goes hand in hand with an increased productivity and customer satisfaction, however, companies tend to pay attention solely to the digital customer journey and forget to take care of their employees and their job satisfaction.
Job satisfaction among employees does not only create good workplaces and increase productivity, it can also boost the bottom line.
Therefore, you need to take care of your employees and their commitment. This is a fact.
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