e-governance solution to enable automated healthcare services to over 60 million beneficiaries spread across the country

Delhi, India - February 24, 2012:

Wipro Infotech, the India, Middle East and Africa, IT Business unit of Wipro Ltd and a leading provider of IT and business transformation services, today announced the successful implementation of the Employees' State Insurance Corporation's (ESIC) Project Panchdeep, a unique healthcare administration program aimed at automating healthcare services to over 6 crore beneficiaries spread across the country. The largest e-governance program to date, Project Panchdeep provides online facilities to employers and insured people for registration, payment of premium and disbursement of cash benefits. It also automates medicare services to all insured people. This has not only brought in complete transparency in the system, it has empowered the stakeholders like never before. Each day close to 75 thousand people are benefitting from Project Panchdeep.

The IT rollout has made it possible for Employers to file Monthly Contribution, Generate TICs and register new Employers, etc., from anywhere and anytime. Insured people can now get Medical benefits through Pehchan card anywhere across ESI locations. The project includes other modules like HR, Finance and General Administration programs all of which have been rolled out at all ESIC locations pan India, thus increasing the operational efficiency of ESIC. While a few modules were rolled out in May'2010, most of the modules were operational by December'2010. In January'2011, the module relating to Monthly Contribution by Employers started functioning across the country and by November'2011 the Online payment of Monthly Contribution through Internet Banking using State Bank of India portal and payment gateway was available across the country.

Project Panchdeep will allow insured people to avail of medical services at any ESIC facility across India. With each Insured Person being given two biometric cards (one for himself and one for his family), family members can avail medical services even when the Insured Person is away at another location. The solution has also enabled automation, resulting in faster processing of claims, increased operational efficiency and improved decision making.

Speaking on Project Panchdeep, Mr. Anand Sankaran, Senior Vice President and Business Head-India, Middle East and Africa, Wipro said: “We are honored to have been part of ESIC's visionary initiative in taking quality healthcare to the masses. Wipro has established a Unified Information System automating all internal and external processes of ESIC. We have designed and developed a comprehensive suite of applications which includes Hospital Information System, Insurance and ERP modules. We have set up the IT infrastructure for a state of the art central data center in Delhi and Disaster Recovery center in Hyderabad. We have also installed centralized hardware such as servers, storage, security and network devices ensuring an integrated and a secured information retrieval system spread over 2000 locations pan India. Our endeavor has been to ensure that every ESIC beneficiary can avail medical services through Pehchan Cards and obtain their claims faster and in a hassle-free manner, anytime, anywhere. For this purpose over 900 Pehchan Camps are running all across India. We are happy to know that this IT initiative has been well received by all stakeholders of ESIC.”

Dr C S Kedar, IAS, Director General, Employees' State Insurance Corporation (ESIC) said “Project Panchdeep is India's first and largest social security program which comprises of five important components namely Pehchan, Milap, Pashan, Dhanwantri and Pragati. We are happy that all five components of Project Panchdeep have been successfully implemented. With this implementation, ESIC stakeholders can avail anytime, anywhere healthcare services from across 2000+ ESIC locations spread across the country.”

ESIC is a statutory corporation, under the Ministry of Labour & Employment, Government of India (GoI), and is the implementing agency of a pioneering, Social Security Scheme in India. The ambitious project was mandated with a focus on creating a medicare backbone for the marginalized sections of society. Undoubtedly the biggest e-governance contract to date (Rs 1,182 crores), the program has resulted in the creation of one of the largest medical records database in the world and one of the largest roll out of identity cards in India. Yet another significant achievement has been the networking of over 2000+ ESIC hospitals, dispensaries and offices across the country.

Project Panchdeep has five components. Pehchan includes all services related to identification, authentication and verification of Insured Persons (IPs) through the use of biometric cards. Milap comprises of all services related to provisioning network and bandwidth; Pashan consists of services related to hardware for Data Centre, Disaster Recovery, desktops/PCs/Laptops and middleware and Dhanwantri embraces all services related to hospitals and dispensaries and finally Pragati for all services related to ERP modules.

About Wipro Infotech

Wipro Infotech, a division of the US $7 billion Wipro Limited, provides enterprise customers with high value Information Technology Products, Software Services, Solutions and Consulting Services in India and the Middle East. Headquartered at Bangalore, Wipro Infotech serves customers in India through a network of 22 offices and 170 service locations across the country. It also has regional offices across the Middle East serving the region.

About Wipro Ltd

Wipro Limited provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering System Integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. For more information, please visit our website at www.wipro.com

Contacts: 

India:
Purnima Burman
Wipro Infotech
+91- 9900512025
purnima.burman@wipro.com

Agency:
Anna Bhalla
IPAN Hill and Knowlton
+91- 9620771315
abhalla@ipanhillandknowlton.com

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