Orlando, Florida, USA - June 22, 2010:
Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT) today announced the launch of Wipro Hospitality Management Solution at HITEC 2010, the leading conference for the Hospitality and Leisure industry.
The solution is a hosted integrated operations automation and distribution application. Wipro Hospitality Management Solution is a cloud solution to address some of the unique problems of the hospitality industry. Getting a single view of guests and as single image of inventory has been a challenge and hence reduces the ability to respond to customer needs consistently. This is compounded by the fact that stakeholder processes are desperate and not integrated. Wipro’s Hospitality Management Solution provides a single platform for all the stakeholders to collaborate and the system provides for all inventory and profiles to be located in one database thereby ensuring a single image of inventory and a single view of the guest across the enterprise.
The system incorporates all operations automation features like front desk, cashiering, housekeeping, banquets and catering, restaurant operations, spa, etc. The online distribution functionality of the system is powered by the state-of-the-art booking engine currently used by multiple customers in the hospitality and travel space. The system significantly reduces CAPEX spend at the property level on computer hardware. The system can be fully integrated to Oracle On Demand Back office applications, Siebel CRM and other leading loyalty solutions. The system in effect does away with multiple silos of data and applications like PMS, S&C, PoS at the property level and CRS (Central Reservation System) at the enterprise level providing significant ROI to customers in the lodging industry.
Commenting on the launch, Bhanumurthy, Senior Vice President, Retail, CPG, Transport and Government vertical, Wipro Technologies said “The solution combine our excellence in global service delivery along with domain expertise to give a unique value proposition to our customers. Our solution has a business centric approach which will result in improved productivity and foster business innovation. We are also in the process of setting up the first dedicated hospitality lab in our Bangalore campus that can be used by hotel companies across the world to conduct research on emerging technologies and test new products and solutions.”
Wipro’s Hospitality Industry Practice has been providing Consulting, IT and BPO solutions to leading corporations globally. The industry practice has worked on key innovations like developing a framework that provides the core functionality of a booking engine for suppliers, corporate houses and travel intermediaries. Wipro also has a dedicated Hospitality Center of Excellence focused on areas like In-room technologies, Loyalty management, Customer experience, RFID, SCM, and Demand management.
Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application management, and datacenter managed services to corporations globally.
In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India, offering system integration, network integration, software solutions and IT services.
Wipro also has a profitable presence in niche market segments of consumer products and lighting. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro's ADS' are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange.
For more information, please visit our website at www.wipro.com
Mangala Koti Singhal
+ 1 (732).216.6242
+44 792 020 5496
Forward-looking and Cautionary Statements
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.