Global financial institutions are facing a variety of challenges. On the one hand, they must react to the needs of their customers, which are characterized by profound change due to the dynamic changes in social and technological framework conditions. On the other hand, because of the financial crisis, they must keep up with increasingly complex regulatory requirements. One factor has often been neglected so far, although it has significant potential for impact: the Employee Experience (EX).
Employee’s shape and embody the brand of every company. Their performance, productivity and commitment determine future business success. EX and DEX (Digital Employee Experience) are therefore indispensable components of all strategic decisions. But what exactly do EX and DEX bring and what are the challenges? You will find answers and suggestions in this white paper.