Almost all organizations, across industries and sizes, need to have geographically dispersed employee bases. The extent of dispersion varies from multiple locations in a single metro area (for smaller organizations) to hundreds of locations across multiple countries (for larger, multinational organizations).
All of these geographically dispersed locations (factories, remote offices, warehouses, service centers, and so on) need to have local backend IT infrastructure to deliver services to the local staff. Examples of these services include local file storage, local applications, network connectivity, and more.
One common design question that CIOs and IT teams of these organizations face is how to strike an optimal balance between “Standardization” and “Customization” – which have divergent objectives.
On one hand, “Standardization” hopes to achieve (a) ease of management (b) reduction in costs and (c) consistent services for all staff; and on the other hand, “Customization” hopes to achieve (a) local needs catering (b) best-fit solutions (c) specialized services.
Wipro’s OIB (Office in a box) framework aims to bridge this gap with a structured approach.