IT Service Desk Solutions and Systems

Get an IT Service Desk that delivers faster resolution, improves productivity and is future ready

Wipro’s IT Service Desk offers solutions and accelerators for a smart, future ready service that improves productivity. Our Service Desk operations are led by ITIL Methodology and are driven by our ServiceNXT framework to provide self-healing before users notice issues, self-help that allows users to control resolution, first and second level support, VIP support for a differentiated service and omni channel support (chat, web, email and social). Clients who use our service benefit from a single point of accountability and faster resolution.

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