Designed for behavior change with responsible AI.
Human Centered AI solutions are designed to understand and anticipate changes in customer behavior, determine the underlying intent and drivers, draw behavioral inference and nudge them to make better choices. The solutions are developed on the principles of responsible AI.
Dramatically improve products and solutions.
Know exactly what your customers want, plot patterns of even micro changes in your customer behavior, draw inferences and develop products / solutions best suited for them.
Nudge customers towards their good and your business.
Adopt Anticipatory design and accretive intelligence to nudge customers for their wellbeing whilst realizing the business benefits of up-sell / cross-sell, product placing, product development, customer experience etc.
Build and deploy AI responsibly.
Our Holmes for Turstworthy AI framework helps businesses to build AI solutions responsibly. Identify biases in data, algorithm bias and recommend actions to ensure fairness, explainability and transparency of its AI models.
Nudging Consumers for Good using AI
Gain valuable insight from transactional data of consumers based on behavioral embedding. Model future behavior using multiple facets to model utilization and purchase of products & services.
Suitable for: Retail, Travel & Hospitality and Public Healthcare.
Key Differentiators and Value:
Social Inferencing Engine
Inform business decisions with strategic insights gained through the understanding of consumer perception about products and customer support. Monitor and model the impact of consumer sentiment via social posts, detect spam posts and demographic details in real-time.
Suitable for: Retail, Travel & Hospitality, BFSI, Manufacturing, ENU and Healthcare.
Key Differentiators and Value:
Conversational Smart Assistance
The Conversational Smart Assistance solution creates a better customer experience and enhances customer engagement. Predict best action for the customer, recommend product / solutions and create up-sell / cross-sell opportunities.
Suitable for: Enterprise Human intensive and Consumer facing processes across Industries.
Key Differentiators and Value:
Holmes for Turstworthy AI
Builds trust in AI solutions by reducing bias, improving transparency, fairness in decision and helping in interpreting decision made by AI models.
Suitable for: Data Scientists and Chief Risk Officers for model validation and minimizing risks related algorithmic decision making.
Key Differentiators and Value:
Anticipatory Design
Learns and anticipate the customer journey in order to create a design that reflects the current context.
Suitable for: Direct-to-customer offerings like ecommerce offerings of a brand, financial services - wealth management, sales/services of insurance products, travel and tourism.
Key Differentiators and Value: