Wipro’s Healthcare Business Process solutions for providers and payers improve real-time customer responsiveness, meet regulatory compliance and provide cost competitiveness. We use our 25+ years of experience working with leading US Payers, health systems and Medicaid agencies to drive business process efficiency and accelerate growth.
Our Provider services include:
- EMR Clinical and IT Helpdesk (Epic, Cerner, AllScripts, Meditech and others)
- Revenue Cycle Management - Patient Access Management and ICD-9, ICD-10 Medical Coding
- Clinical Documentation Improvement (CDI)
- AR, Denials Management
- Patient Accounting and Contact Center
- Corporate Business Services - Finance and Accounting, Human resources
- 3D Imaging Reconstruction - HIPAA Compliant Global Radiology Support Center
Our Payer services include:
- Claims Administration Services
- Provider and Member Contact Center Services
- Premium Billing & Reconciliation
- Care Management - Utilization managements, Case management and Medical management
- Integrated Behavioral - Clinical program "feet on street" services
- Mailroom and fulfilment services including imaging, data entry, scanning, EOB, Check, correspondence printing
- Fraud, Waste and Abuse (FWA) Program Integrity services
Our team of domain experts responds to more than 10 million member and provider calls annually and has helped settle more than $15 billion in annual claims. This is in addition to achieving savings of $2.9 million by automating provider claims submissions— facts that serve as evidence of the efficacy of our business process services
