In a world driven by cutting-edge technologies and fueled by 5G and artificial intelligence, businesses are struggling to manage their numerous digital initiatives and applications. Increasingly, they will need a unified platform-centric strategy to navigate the challenges of digitalization. This integrated approach empowers enterprises to overcome hurdles like legacy integration, device management, and network onboarding, while optimizing performance and minimizing downtime. By consolidating operations on a single platform and harnessing the power of AI, enterprises can propel their digital transformation forward and gain a competitive edge in the digital era.

The Challenges of Enterprise Digital Transformation

As enterprises continue to digitalize, many current efforts are focused on gaining visibility into device and operational technology (OT) infrastructure states, integrating and modernizing legacy operations with IoT and IT workflows, achieving comprehensive device management, and realizing a vendor-neutral approach to onboarding 5G networks functions. The glue that binds these efforts together is the network services. To effectively deliver and manage their complex network services infrastructure, digitally advanced enterprises are seeking templatized network deployment, an end-to-end view of cross-domain network service assurance, and business intent-driven onboarding of next-generation digital technology applications. The need for total cost of ownership (TCO) reductions, policy-driven provisioning, real-time root cause analysis, and a cloud-native approach further compounds the complexity.

The Power of an Integrated Platform-Centric Approach

To overcome these challenges and drive successful digital transformation, enterprises must embrace an integrated platform-centric approach. Comprehensive platforms like Wipro’s 5G Def-i bring together rapid network onboarding and multi-cloud abstraction, network and application workload orchestration, scalable application enablement, data security, and a unified management interface for deploying, certifying, managing, and monitoring devices, networks, and applications at scale. 

Here are a few ways in which the platform-centric approach solves key problems faced by enterprises:

  • Strategically deploy applications at edge compute locations aligned with business intent.
  • Discover, integrate, and manage devices in the enterprise network, including air-gapped ones, to ensure seamless integration.
  • Enable template-driven rapid network deployment and slice creation.
  • Establish service chaining of device, application, and the appropriate slice for optimal throughput.
  • Configure consistent end-to-end quality of service (QoS), security policy, and configuration and assurance for LAN, Private 5G, WAN, and Edge networks.
  • Detect and flag anomalous traffic patterns from devices during a breakdown event.
  • Automate device and network function onboarding through certification workflow.
  • Allocate appropriate quality of service to users across network domains during a breakdown event.
  • Enhance operational efficiency through proactive congestion management, real-time event correlation, and root cause identification.
  • Correlate events, alarms, logs, and traces to identify root cause and generate relevant tickets for the correct inventory.
  • Streamline issue resolution and minimize downtime through appropriate ticketing and remediation steps.
  • Enable templatized network deployment, configuration, and provisioning across small, medium, and large sites with centralized policy management.
  • Streamline issue resolution and minimize downtime through appropriate ticketing and remediation steps.

By consolidating the management of devices, networks, and applications onto a single platform and augmenting that platform with AI/GenAI capabilities, enterprises can rapidly onboard new digital capabilities and proactively detect and correct anomalies.

A platform-centric approach to enterprise digital transformation is not without its challenges. To achieve success, organizations will need to work with technology partners to address internal skills gaps, potential security risks, interoperability challenges, flexibility/scalability requirements, and cost considerations.

Wipro 5G Def-i: Taming Digital Complexity        

Enterprises must break free from interoperability limitations and siloed IT/OT operations to harness the true power of transformative technologies. By embracing an integrated platform with AI/GenAI capabilities, businesses can effectively address and troubleshoot issues, elevate user experience, boost network performance, and seamlessly integrate new capabilities with their existing IT and OT systems. For enterprises seeking a seamless platform-centered solution, Wipro's AI-powered 5G Def-i platform can effortlessly transform infrastructure, networks, applications, and services. Wipro’s integrations and partnerships with Intel's Project Strata and network equipment partners further propel enterprise digital transformation. With a platform-based approach to digitalization, enterprises can turn digital complexity into digital impact.

About the Authors

Balakrishnan K
General Manager and Senior Practice Partner, WIPRO ENGINEERING EDGE

Ashish Khare
General Manager and Practice Head – IOT, Full Stride Cloud – CIS Group