A single holistic service management platform providing a single pane of glass view into your Identity & Access Management (IAM) ecosystem, including accelerators and automation tools that help you at every step of the IAM journey — implementation, transformation, and operations.
An IAM program manager has to deal with several manual, effort-intensive, repetitive, and redundant activities. This takes away crucial time from IAM development and operations teams which is better spent resolving problems, performing root cause analysis, and implementing optimizations in the existing process.
Wipro's IMC automates & accelerates activities at every stage of the IAM journey to help IAM teams focus on fixing problems rather than finding them. Problem triage is either automated or left-shifted to L1 and L1.5 teams, leaving the IAM niche teams to focus on the high-value activities. Customers can expect a 30–70% reduction in effort across application onboarding, manual user access management activities, regression testing, data clean-up, and application information collection during onboarding. It can also help left-shift repetitive activities like IAM-specific monitoring and regression testing to L1-teams. Overall, the IMC is a highly customizable tool designed to fit an organization's individual IAM needs and ensure high visibility into the IAM ecosystem.