Wipro’s Enterprise Service Management (ESM) provides comprehensive consulting, advisory, and transformation services, along with enablement and operational services across NextGen/AI and Managed Services offerings. Our core vision is centered on sustained growth and through our ESM, we deliver business value to enterprises through a diverse suite of solutions, accelerators, tools, and strategic partnerships.
With ESM, we empower our clients to transform their IT and business landscapes by optimizing and modernizing existing systems, thereby accelerating the delivery of IT services, enabling competitive agility, and driving growth and profitability.
Our robust ESM model encompasses associated assets pertinent to Service Integration and Management (SIAM) Enablement, Digital Command Center (DCC), and business as usual (BAU) operations. While there is no one-size-fits-all SIAM model in the market, Wipro has developed a benchmark framework that accelerates the entire ESM deployment process.
Dedicated to building capabilities and assets, our ESM practice emphasizes external collaboration, exchange of best practices, analyst engagements, and development of impactful thought leadership.
