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< Business Process Services

End User Technical Documentation

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End User Technical Documentation

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The need of the hour: a growing demand for user-centric documentation.

With the changing trends in the IT landscape, the creation and consumption of technical documentation and business content is changing continuously to meet consumer needs.

‘Content’ is the basic building block of all communication the atomic particle of all digital marketing, and how we translate content into vital, usable information for the end-user is what sets us apart.  Our team at Wipro TechPubs is strongly positioned with content solutions that cater to these specific needs.

Our content offerings include:

  • Content Management – Authoring, reviewing, and editing, illustration handling, quality checks, and final publication of technical content and user-facing content.
  • Content Support Services – Localization and translation support, migration of legacy technical documentation to newer tools and formats, document consulting for better content management, single-sourcing solutions for greater efficiency of content, data digitalization, and conversion of print content to digitalized content.
  • Content Transformation and Optimization – Content audit and curation, content consolidation and transformation to a knowledge-based approach, maximizing content accessibility and use, need-based publishing of content in varied formats, and outputs in the IoT space.

With a decade long relationship with several major customers across the globe, Wipro Technical Publications is the right content partner for the following reasons:

  • We allow you to focus on content for core new product offerings, while we take on complete ownership for the sustenance and maintenance of technical documentation for non-core products.
  • We bring in automation, process efficiencies, and content transformation models that reduce turnaround time for content to align with product releases.
  • We leverage industry experience and best practices to innovate and implement content management solutions that help your customers use your products better.
  • We bring in innovation and new-age solutions that help transform your technical documentation for better adoption and consumption, while ensuring integrity and safety of information access.
  • Cost of operations reduction between 35%-50% through provision of a global delivery platform aiding effective content management.

Partner with us to find out how we can help with your technical documentation and business content needs to enhance your brand and end-user experience.

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