Collections as a Service

Our expertise in managing end-to-end collections operations

Our Expertise

Wipro’s Collections-as-a-Service helps manage operations for both business and consumer debt collections through automation and AI. We leverage our domain expertise and skilled SMEs across multiple engagements.

Typical improvements for Wipro clients :

10% improvement in Days Sales Outstanding (DSO)
30% increase in collector efficiency
25% improvement in customer retention
30% reduction in cycle time

Our Success Stories

Digital Operations and Platforms

A leading financial institute in North America exceeds its collections target. Here is how.

The client attained consistent CSAT (Customer Satisfaction) scores of 90% throughout, with 17% reduction to chat AHT (Average Handling Time) by using Wipro’s Collections-asa- Service solution

Digital Operations and Platforms

How a leading British Telecom giant exceeded its cash collection targets

The client achieved a 15% reduction in debt and 40% improvement in tracking missed payments via Automation

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Collections as a Service

Our Expertise

Our Success Stories

A leading financial institute in North America exceeds its collections target. Here is how.

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How a leading British Telecom giant exceeded its cash collection targets

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