Banking & Financial Services Solutions

Partnering Financial Organisations for Customer centricity in an AI era

At Wipro, we transform Banking & Financial Operations by providing agility and strategic insights. As a consulting-led, AI-powered partner, our solutions leverage automation, analytics, and artificial intelligence to enhance operational efficiency and customer experience. Our platforms, such as Wipro iTOP, are leaders in automation, offering seamless workflows and superior decision-making capabilities. This results in improved customer satisfaction and financial performance.

Through strategic alliances with industry leaders like Xceptor, NewGen, Pega, and Heliocor, Wipro equips financial institutions with advanced tools to tackle their unique challenges. These partnerships enable financial institutions to quickly adapt to market changes and evolving customer needs, positioning them as leaders in the financial services sector. With Wipro, financial institutions not only keep pace with the times but also lead the way in digital excellence, setting new standards in the industry. Our commitment to innovation and excellence ensures that financial institutions can achieve their goals and deliver unmatched value to their customers.

Solution Statistics:

100+

Practitioners

100+

Global FIs
Supported

40+

Languages
Offered

Diverse Services Offered

Expertise across Cards & Payments, Retail Banking, Mortgages, and Financial Crimes Compliance.

Proven Leadership

Recognized as LEADERS for three consecutive years in Avasant's Banking Process Transformation RadarView™ and for two years in Everest Group's Banking Operations Services PEAK Matrix®.

AI-Driven Delivery

Implementing cutting-edge AI technologies to streamline delivery and improve operational efficiency.

Services

Cards & Payments

Implementing BPaaS solutions to optimize payment operations and enhance security measures, providing clients with effective fraud prevention and increased operational efficiency.

Consumer Banking

Applying Gen AI technologies to deliver personalized banking services and offer real-time customer support through virtual assistants and chatbots.

Consumer Loans

Utilizing Automation tools for risk assessment, loan origination, and management to streamline approval processes and improve customer experience.

Mortgages

Leveraging advanced Analytics platforms to aid in mortgage decision-making, providing customers with tailored advice and predictive insights into market trends.

Financial Crimes Compliance

Employing sophisticated AI tools for continuous monitoring and real-time detection of financial crimes, ensuring compliance with global regulatory standards.

Success Stories

Fetching Business Value Through Automation Case Study

Wipro helps a leading US bank deliver benefits worth USD 1.05 million by automatizing the chat debt collections process

Wipro transforms Home Equity Loans business line for an American Financial Services Firm, as their Operations and Technology Partner

Wipro’s BPaaS Solution model helped the client achieve a 45% reduction in origination cost, 3X increase in funding goals, 70% first-pass UW approvals, and 30% reduction in cycle time.

Wipro Drives the Transformation of Discover's Home Loan Business

Wipro and Discover set new standards in the Mortgage Industry

What We Think

Payment fraud management - A three step methodology

A seismic transformation is underway in the Banking and Finance industry. Gen AI is the driver of this transformative tide, one that is rewriting every facet of the banking playbook.