Author's Posts

Will 5G impact our wellbeing?

Posted by: Subhas Mondal | July 25, 2019

The world is on edge and awaiting the rollout of 5G.

5G - A Cognitive Network

Posted by: Subhas Mondal | July 02, 2018

Artificial Intelligence has come to an age enabling new possibilities in human convenience.

Telecom analytics: The Real-Time Advantage

Posted by: Subhas Mondal | February 21, 2014

Recently, I came across an online article that said that the planet has 4.3 billion mobile phone users1 . One reader even made an interesting comment about how the high number of mobile signals would help the extra-terrestrials discover us faster! The bit about the spike in the number of signals is of course true as almost every person I see: kid, teen or adult, wields a mobile phone today.

Real-time customer experience monitoring and improvement

Posted by: Subhas Mondal | December 06, 2012

Customer Experience Management (CEM) is becoming a mission critical priority area for Communication Service Providers (CSPs) who believe it can improve customer loyalty and even deliver top-line growth.