Stephen Lewis
Consulting Partner – Digital Consulting
Steve has 25+ years experience in shaping and leading large scale business transformation enabled by AI and Automation technologies including expert systems, analytics, conversational AI, voice biometrics and RPA. Steve is passionate about taking an outside-in customer centric approach to transformation that combines the best of human capabilities with AI (think Augmented Intelligence not just Artificial Intelligence), analytics and automation.
Posted by: Stephen Lewis
The world of financial services is always a dynamic one, but banks today are undergoing a major shift.
Posted by: Stephen Lewis
The COVID-19 crisis has accelerated digitisation plans across every industry and a lot of those involve reimagining the customer experience (CX).
