Stephen Lewis

Stephen Lewis
Consulting Partner – Digital Consulting

Steve has 25+ years experience in shaping and leading large scale business transformation enabled by AI and Automation technologies including expert systems, analytics, conversational AI, voice biometrics and RPA. Steve is passionate about taking an outside-in customer centric approach to transformation that combines the best of human capabilities with AI (think Augmented Intelligence not just Artificial Intelligence), analytics and automation.

Blogs By Author

A Data-Driven Approach to Scaling AI in Banking

The world of financial services is always a dynamic one, but banks today are undergoing a major shift.

December 09, 2023

Reimagining CX: Start with the Customer Perspective

The COVID-19 crisis has accelerated digitisation plans across every industry and a lot of those involve reimagining the customer experience (CX).

May 12, 2021