The Rise of Source-to-Pay:
Transforming Procurement for the Modern Era with Wipro’s Intelligent Operations Management (IOM) Sourcing and Procurement solution

In today's fast-paced business environment, procurement processes are often bogged down by traditional methods and tools. This can lead to inefficiencies, higher costs, and increased complexities, making it difficult for businesses to stay competitive. The pressure to optimize budgets, ensure compliance, and manage supplier relationships effectively is greater than ever.

Imagine dealing with maverick spending, lack of spend visibility, and fragmented procurement data spread across multiple systems. These challenges not only hinder comprehensive analysis and decision-making but also lead to missed opportunities for cost savings and strategic sourcing. The inefficiencies in catalog requisition processes cause delays, making it even harder to control and manage purchases" to "The inefficiencies in the end - end requisition processes cause delays, making it even harder to control and manage purchases.

"The Procurement Software Market size is estimated at USD 9.82 billion in 2025, and is expected to reach USD 15.75 billion by 2030, at a CAGR of 9.92% during the forecast period (2025-2030)." - Mordor Intelligence

The Solution: Transforming Procurement for Maximum Value Creation

Wipro and ServiceNow partnered to bring to life intelligent automation across all aspects of Procurement and Supply Chain. This partnership enhances the out-of-the-box functionality within the ServiceNow Source-to-Pay product suite, acting as a value orchestrator and differentiator that combines domain, technology, and operational expertise to drive the future of enterprise procurement.​​

Wipro’s IOM Sourcing and Procurement solution is built on top of the ServiceNow platform to streamline​​ inefficiencies in supplier selection, frame quantified opportunities, automate actions to prevent or remediate issues, and capture untapped business value.

Key Functionalities

• Smart Assign: Advanced intelligence that identifies and recommends the most suitable suppliers for every request, optimizing decision-making and efficiency. It leverages intelligent algorithms to analyze past data, simplifying the vendor selection process.
• Smart RFX: Utilizes AI to streamline and automate vendor selection by intelligently assigning the optimal combination of suppliers. This provides procurement specialists with a comprehensive view of supplier options, driving cost savings.
• Request Split: Enables procurement specialists to diversify orders strategically among multiple suppliers to achieve optimal cost and performance. This functionality allows splitting procurement requests to be fulfilled by the most suitable suppliers.
• Competitive Insights: Spend and sourcing analytics consolidate procurement data to identify cost-saving opportunities, negotiate better contracts, and enhance budget forecasting. 

Key Benefits

• Advanced Cataloging: Accelerates procurement processes and ensures accurate order management. 
• Streamlined Process: Optimizes procurement strategies with real-time insights on vendor information, pricing structure, and spending details. 
• Procurement Compliance: Ensures adherence to procurement standards while achieving operational efficiency. 
• Competitive Intelligence: Improves supplier relationships, reduces maverick spending, and maximizes savings. 

Leveraging AI Procurement Solution with Now Assist

To further enhance our solution, we incorporate Now Assist from ServiceNow, which utilizes generative AI Procurement Solution capabilities to amplify productivity across the process. Now Assist combines domain-specific models with powerful workflow automation to improve efficiency, deliver better self-service, recommend actions, and provide answers. 

Conclusion

In an era where efficiency, cost savings, and strategic decision-making are paramount, embracing next-gen Source-to-Pay solutions like the Intelligent Operations Management Sourcing and Procurement solution is no longer optional—it's essential. By leveraging advanced technologies and intelligent automation, businesses can transform their procurement processes, overcome challenges, and unlock unprecedented value.

Ready to revolutionize your procurement strategy? Partner with Wipro and ServiceNow to harness the power of cutting-edge Source-to-Pay solutions. Contact us today to learn how we can help you achieve procurement excellence and drive your business forward.

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