The Cloud Centre of Excellence (CCoE) consists of three pillars:
- Cloud Business Office (CBO) focuses on people and drives architecture, standards, business objectives, relationships, and guidelines.
- Cloud Central Services (CCS) centers on technology engineering, professional services, and operations improvement.
- Cloud Migration Factory (CMF) encompasses the industrialized capability that delivers cloud transformation as a service (TaaS).
Of the three, Cloud Central Services (CCS) offers the most challenges since it deals with multiple personas trying to understand, use, and modify the infrastructure-as-code (IaC). Also, with the constant evolution of governance, compliance, and security, it can be daunting to balance best practices, while still promoting lean, efficient delivery.
Businesses may also have skilled operators who act as producers, managing cloud infrastructures, and developers who abstract themselves from provisioning infrastructure to avoid being the impediment to delivery.
The disparity of tooling and processes increases time and resource costs, while different teams us different tools and methods, making team coordination difficult. Mixing ad-hoc development workflows and disparate infrastructure deployment processes exemplify disorganisation.
Evolving to a new operating model
A new target-operating model is evolving for the cloud to satisfy product-based service-oriented architecture. The model combines a platform engineering team, enriched with site reliability engineering capabilities that is responsible for operations. This team uses templates, IaC scripts and policies, to deliver capabilities to product teams, who consume services via APIs.
A horizontal platform can be implemented and deployed immediately , enabling developers to build reusable interfaces while establishing a core framework for integration. Enterprises no longer need to rip and replace .
Platform and Cloud Infrastructure Services - New Target Operating Model