Utilities Customer Experience

Management

A fully managed Customer Information System (CIS)

Enhance customer experience and improve billing operations with a hosted end-to-end Customer Information System

A utility company seeking a single view of their customers and efficient billing operations can leverage Wipro’s Customer Experience Management solution, starting as a first step with the customer information system. The solution offers multiple features allowing utilities to avail exceptional enterprise CIS products that address issues of capex-opex mix, timeline of implementation and the management of such a system. The solution offers benefits such as – lower TCO, full functionality of best-in-class enterprise CIS, shorter time to launch, fully managed and secure hosting and easy upgradation. Utility companies can expect benefits from our replicable solution and accelerators while quickly delivering better customer experience.

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