Airlines are continuously striving to make use of the latest technologies and leverage data to drive operational excellence, productivity and profitability. Operations management is the nerve center of airline operations and is crucial for any airline as it has a direct impact on customer experience. Apart from running day to day operations, the objective of an Integrated Operations Center (IOC) is to control the magnitude, scope and impact of disruptions and inefficient operations.
TOPS is a web-based integrated solution suite designed to plan, monitor, anticipate, and manage the airline’s (and airline groups) end-to-end flight and crew operations to achieve maximum efficiency and profitability, while ensuring safety. TOPS provides an efficient interface engine to integrate with various data sources, ensuring availability of accurate information for collaborative decision-making. It provides real-time statistics and situational alerts to improve utilization and productivity, and mitigates errors to improve on-time performance and reduce direct operating costs.