As telcos look to B2B markets for growth, success depends on scalable solutions, ecosystem orchestration, and new go-to-market muscles. In this panel discussion, industry leaders Adam Spearing, VP, AI GTM EMEA, ServiceNow; Guy Lupo EVP, AI & Data Innovation, TM Forum; Nevash Pillay, Global Head, Communications Industry, Databricks; Amit Jain, VP & Cluster Head, Wipro Consulting; and Swaminathan CN, Partner, Consulting, Wipro cut through the noise to separate agentic AI hype from operational reality. 

The conversation explores: 

  • How partners can help operators bridge solution gaps and avoid bespoke, one‑off deployments 
  • What it takes to scale agentic solutions with confidence, not complexity 
  • How ecosystems and partners can enable telcos to move faster from promise to production

A must‑watch for leaders navigating the transition from AI ambition to enterprisegrade, scalable outcomes

About the Speakers

Adam Spearing 
Adam Spearing is Vice President, AI Go-to-Market for EMEA at ServiceNow, where he leads enterprise AI strategy and works with customers, sales teams, and product leaders to drive the transition from AI pilots to scaled, business-impacting deployments. With over three decades of experience in enterprise software, he brings deep expertise in digital transformation, platform-led innovation, and revenue growth, helping organizations unlock value by connecting workflows, data, and operations. Prior to ServiceNow, Adam held senior leadership roles at organizations including SUSE and Salesforce, where he led solution consulting, platform sales, and go-to-market initiatives across regions. 

Guy Lupo 
Guy Lupo is EVP, AI & Data Innovation at TM Forum, where he leads industry-wide initiatives to accelerate enterprise AI adoption across the global telecommunications ecosystem. A globally recognized AI, data, and cybersecurity leader, he brings over three decades of experience driving large-scale digital transformation across telecom and enterprise organizations. Guy has held senior leadership roles at companies including nbn and Telstra, where he led network, security, and AI-driven innovation initiatives at scale. A Distinguished Fellow of TM Forum and a PhD researcher in Trustworthy AI at Swinburne University of Technology, he is widely known for his work on AI governance, ethical AI systems, and advancing industry standards for AI-led transformation. 

Nevash Pillay 
Nevash Pillay is Global Head of the Communications Industry at Databricks, where she partners with leading telecom organizations worldwide to unlock the power of data and AI to drive growth, operational efficiency, and enhanced customer experiences. A global technology leader with over two decades of experience, she has built a strong track record in driving large-scale transformation across the telecom sector. Prior to Databricks, Nevash held senior leadership roles at UiPath and spent nearly a decade at Telstra, where she led global solution sales, network, and partner channel businesses. Known for her customer-first approach, she focuses on connecting strategy to execution to help organizations scale innovation and achieve measurable business outcomes. 

Amit Kumar Jain 
Amit Kumar Jain is Vice President and Vertical Head – Telecom, Media and Technology (Europe) at Wipro, where he leads large-scale client transformation and drives value creation across the communications and technology ecosystem. With over 26 years of global experience spanning telecom and IT services, Amit has a strong track record in scaling businesses, leading multi-million-dollar programs, and delivering digital transformation leveraging cloud, AI, and advanced platforms. Prior to his current role, he led strategic growth across the DACH region and served as Global Account Executive for Telefónica, driving significant expansion across Europe and LATAM. Known for his hands-on leadership and innovation-driven approach, Amit is passionate about building new business models, fostering startup ecosystems, and enabling organizations to unlock value through technology-led transformation.

About the Host

Swaminathan C N
Swaminathan C N is a seasoned consulting professional at Wipro, currently serving as a Senior Consulting Manager, where he leads business and IT transformation initiatives for global clients. With a strong background in business strategy and technology consulting, he brings expertise in areas such as business analysis, agile delivery, and requirements management. Over the years, he has progressed through key roles at Wipro including Senior Consultant and Principal Consultant, contributing to complex enterprise transformation programs. Swaminathan combines strategic thinking with execution rigor, helping organizations drive data-driven decision-making and deliver business value through technology-led transformation.