Once, an idea is selected from the opportunity space, the disposition status can be between “discard since value not met” to “hand over to delivery team in current fiscal” or “put on roadmap for subsequent fiscal”.
How will we transition to delivery teams?
Based on our experience, hand-offs must be gradual – deliberate ownership transfer is better than throwing off an idea over the fence. The hand-off is based on the following tenets:
Prior to the ideation phase:
- Define who, when and how the hand-off will happen
- Align innovation teams with portfolios
- Assess impact on BAU (Business as Usual)
During the hand-off:
- Use agile, DevOps to reduce the number of hand-offs
After the hand-off:
- Swap resources gradually
Who will be part of this team?
The BEL is a multi-disciplinary team comprising of 4-6 people, including digital architects, business solution strategists (across geos), experience design leads and AI architects. The underlying idea is to have on demand access to a wide range of specialist talent leveraging our crowd-sourced platform (Topcoder) for rapid delivery of POCs & prototypes.
In addition, the Engineering Acceleration Cell should consist of data scientists, AI practitioners and deep learning experts who will help build rapid POCs
The lab owns the creation of insights, strategy, use cases and POCs (Point of Concepts). Teams work with the necessary autonomy to facilitate speed, continually validating progress with user research and performance data. Governance gateways are introduced at assessment milestones, ensuring cost and risk is controlled in a safe-to-fail environment.