Global Food & Beverage Institution Mobilizes Technology Expense Savings Initiative

The Possibilities

The client sought to transform how mobile assets, telecom expenses, and supplier contracts were managed across a globally distributed organization. With more than 24,000 mobile devices operating across 31 countries, the organization faced increasing challenges in maintaining visibility into inventory, controlling wireless spending, and enforcing governance across multiple carriers and vendors.

As the business prepared for a major wireless carrier RFP, leadership recognized an opportunity to establish a more disciplined and data-driven approach to technology expense management. The objective was to create a centralized operating model that would improve asset visibility, strengthen governance, identify optimization opportunities, and support enterprise-wide cost reduction initiatives aligned to Zero-Based Budgeting requirements.

In partnership with Wipro and Tangoe, the client aimed to build a scalable foundation for mobile lifecycle management and technology expense optimization while enhancing decision-making through consolidated reporting and analytics.

The Process

Wipro and Tangoe worked closely with the client to design and implement an integrated mobility and expense management program combining Managed Mobility Services with strategic advisory and optimization capabilities.

Key components of the transformation included:

• Establishing a centralized platform for mobile device and wireless expense management, providing visibility across global operations.
• Creating a single inventory repository to track assets, usage, ownership, and lifecycle information.
• Implementing standardized governance, order management, and compliance processes to improve control and reduce non-compliant usage.
• Deploy Tangoe One Mobile to provide a unified view of devices, contracts, inventory, and spend.
• Conducting market benchmarking and contract optimization assessments across wireless providers to identify savings opportunities.
• Supporting the client's carrier sourcing initiative through advisory services, pricing analysis, and RFP optimization.
• Establishing enterprise reporting and analytics capabilities to improve financial visibility and support ongoing optimization efforts.

The Proof

The engagement delivered significant operational and financial benefits across the client's global mobility estate:

• Centralized inventory and asset visibility across 24,000 mobile devices and 31 countries.
• Standardized governance processes that improved control across the entire device lifecycle.
• Enterprise-wide reporting capabilities enabling leadership to make informed sourcing and spend-management decisions.
• Enhanced carrier contract transparency through market benchmarking and optimization analysis.
• Improved spend visibility and cost governance, supporting the client's Zero-Based Budgeting objectives.
• Tangoe One Mobile deployment providing a single pane of glass for asset, inventory, contract, and expense management.

Together, these outcomes enabled the client to gain better control of mobile technology investments while creating a foundation for sustained cost reduction and operational efficiency.

The Progress

The value extended beyond the initial carrier sourcing initiative. By implementing a centralized mobility management and technology expense framework, the client established a repeatable operating model for ongoing governance, optimization, and cost control.

The combination of managed services, process standardization, and centralized reporting continues to provide greater transparency across global operations while supporting continuous optimization opportunities. With a single platform, unified data model, and structured governance processes, the organization is better positioned to manage future growth, maintain compliance, and drive long-term savings.

The engagement also created a scalable foundation for broader Technology Expense Management initiatives, enabling the client to continuously improve visibility, accountability, and financial performance across its technology ecosystem.