Observability solutions with Wipro and New Relic partnership

Enterprises are modernizing at speed, but their digital estates are becoming more complex- spanning microservices, cloud, hybrid and on-premises environments, SAP and other COTS platforms, and emerging AI-powered applications. Fragmented tools and disconnected telemetry make it difficult to see across this landscape, often forcing teams into reactive incident management. Wipro and New Relic combine enterprise transformation expertise, industry context, global delivery and intelligent observability to help organizations turn operational data into actionable insight—improving reliability, experience and operational efficiency.

AI-Powered Operational Resilience

Up to ~30% faster MTTR with AI-assisted investigation and automation

Single Pane of Glass Visibility

Apps, infra & SAP in one view, zero blind spots drive ~65% fewer incidents

Reliable SAP Business Operations

Proactive end-to-end SAP Observability: spot issues early, cut downtime

80+

New Relic
certified professionals

10+

Global
customers

100+

New Relic
skilled engineers

Partner Badge

Wipro was named New Relic Customer Impact Partner of the Year, FY25, EMEA.

Wipro and New Relic help enterprises accelerate the shift from traditional monitoring to intelligent, business-aware observability. By combining Wipro’s consulting, engineering, managed services and AI operations expertise with New Relic Intelligent Observability, organizations can improve reliability, digital experience and engineering productivity while gaining end-to-end visibility across applications, infrastructure, business services and AI ecosystems. The partnership is further strengthened by WINGS, Wipro’s AI-powered operations platform, which integrates New Relic insights into AI-assisted workflows, automation and remediation. Together, Wipro with the power of WINGS and New Relic enables faster issue resolution, proactive operations and a practical path toward autonomous, resilient and business-aligned service management.

Value added reseller

Services

Strategy & Maturity Assessment

Prioritize value, target architecture and an outcome-led roadmap.

Full-Stack Observability

Unify applications, infrastructure, logs, traces and networks.

OpenTelemetry Modernization

Standardize instrumentation and modernize without lock-in.

AI & Agent Observability

Monitor AI apps, agents, performance, quality, usage and cost.

SAP & Business Observability

Connect SAP and business-process signals to enterprise outcomes.

WINGS Agentic Operations

Use live telemetry to assist investigation and orchestrate action.

SRE & Reliability Engineering

Embed SLOs, resilience practices and continuous improvement.

Digital Experience

Improve web, mobile and synthetic journey performance.

Managed Services Observabilty

Operate and optimize observability with global delivery.

Cost & Telemetry Governance

Control ingest, rationalize tools and align spend to value.

Cloud & Kubernetes Reliability

Observe dynamic services across hybrid and multicloud estates.

Legacy Tool Consolidation

Reduce silos and migrate fragmented monitoring estates.

Wipro and New Relic: From Insight to Intelligent Action