Wipro’s strategic partnership with New Relic combines deep engineering expertise with a leading observability platform to unlock full-stack observability, accelerate digital transformation, and drive business-aligned outcomes. Together, we help enterprises shift from reactive monitoring to proactive, AI-driven observability—empowering teams to detect, diagnose, and resolve issues faster while optimizing performance across complex, cloud-native environments.
New Relic’s platform ingests and analyses telemetry data—metrics, events, logs, and traces—at scale, offering real-time system insights. Enhanced with AI and automation, it enables teams to move from symptom detection to root cause analysis, reducing MTTR and improving customer experience. Wipro complements this with a dedicated Center of Excellence, jointly developing accelerators that embed observability into core digital operations.
Our collaboration delivers unified observability solutions for global enterprises—streamlining monitoring, automating incident management, and providing actionable analytics. This drives reliability, operational efficiency, and agility across the technology landscape.
Differentiators
- Co-Creation Model: Joint accelerators and reusable assets tailored to industry-specific needs.
- Verticalized Dashboards: Business process observability tailored for domains like BFSI, retail, and manufacturing etc.
- Customer Success Focus: Dedicated team to drive adoption, maturity, and measurable outcomes.
