End poor visibility into distributed IT environments – acquire a proactive and predictive monitoring stance
Wipro’s partnership with OpsRamp, a company that offers the world’s leading digital IT operations management platform, provides IT with AI-powered capabilities to innovate and create a competitive edge.
The combined experience and expertise of the Wipro-OpsRamp partnership provides organizations with three quick wins:
Modernizing IT Operations powered by AI to:
- Effective and early addressal of issues
- Improve responsiveness by 3X
- Enable automation to drive productivity
- Accelerate learning, leading to proactive issue resolution
Innovate faster by:
- Providing scalable support for hybrid environments
- Accelerating the ability to adopt and support newer technologies
- Making IT a strategic partner to business
Accelerate ROI and value through:
- Streamlining and rationalizing IT Operations management tools (move to a unified solution)
- Automation for efficiency and improved governance
- A commitment to higher business service levels and user experience
The Wipro-OpsRamp partnership creates value for organizations by providing a true multi-tenant, multi-tier, intelligent, and future-proofed SaaS IT operations platform to simplify the management of complex hybrid IT environments. It delivers end-to-end visibility across applications, data centers, public clouds, point tools, etc. Users can identify and analyze problems along with proactive and automated remediation that integrates with ITSM tools. OpsQ, our artificial intelligence-powered event management engine, creates a tight feedback loop between incidents and solutions, reducing alert floods. Overall, the Wipro-OpsRamp partnership provides the foundation for a competitive edge.
Must read: How Wipro customized and implemented the OpsRamp platform for North America’s largest postal services organization in less than ten weeks.