India and East Brunswick, New Jersey, USA - June 14, 2010: Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT), today announced that its Business Process Outsourcing division has partnered with Microsoft Corporation to provide global Legal Process Outsourcing (LPO) for Microsoft’s Intellectual Property (IP) portfolio.
In July 2008, Wipro began providing U.S. Patent and Trademark filing and docketing services to Microsoft’s Intellectual Property & Licensing group. Microsoft previously had used a mix of in house resources, outside law firms and offshore vendors to perform these IP services. Moving to Wipro, with its extensive BPO experience, international reach and global delivery capabilities, ensured not only efficiency but also consistency in the way Microsoft does business.
Microsoft facilitated the transition of processes to Wipro by leading domain training for Wipro’s team. Wipro correspondingly developed the LPO framework, tools, trainings, controls and metrics required to drive high productivity and reduced costs for Microsoft. Wipro’s operational rigor, application of tools and various quality improvement methodologies has led to significant gains in both quality and efficiency of the transferred processes. These results have led Microsoft to add international docketing and filing processes to the original US-only processes at Wipro.
Over the past two years, Wipro has developed an impressive IP domain expertise and ability to work on a scale required for Microsoft’s vast IP portfolio. Wipro and Microsoft continue to jointly develop improved domain expertise, processes and case management and work allocation tools to further streamline IP processes.
“The dedicated Microsoft team at Wipro has become a fundamental component of our global Patent operations function,” said Martin Shively, GM of Patent Operations at Microsoft. “The Wipro team works closely with our in-house team to manage one of the world’s largest and most valuable patent portfolios.”
"The success of this partnership is testament to the innovation and dedication demonstrated by Microsoft's IP team and Wipro's LPO solutions professionals," said Saju A. Joseph, General Manager KPO & LPO solutions, Wipro Technologies. "Wipro will continue to integrate legal expertise with process and technology to reduce overall legal cost for its clients”, he added.
Today Wipro and Microsoft continue to work together to expand their global delivery partnership.
Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application management, and datacenter managed services to corporations globally.
In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India, offering system integration, network integration, software solutions and IT services.
Wipro also has a profitable presence in niche market segments of consumer products and lighting. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro's ADS' are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange.
For more information, please visit our website at http://www.wipro.com/
Mangala Koti Singhal
+ 1 (732).216.6242
+44 792 020 5496
Forward-looking and Cautionary Statements
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at http://www.sec.gov/. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.