February 03, 2015 : When Salesforce looked closely at business application development for connected health, it envisioned a cloud-based app essential to allow all stakeholders in a patient's case–from intake to the surgeon to the patient himself–to participate in Salesforce's so-called Connected Clinic at once, in real time, and from different locations. In particular, it was critical for Salesforce to show how its health-based CRM platform could focus on patient interactions (not mere transactions) at each of a patient's points of care.
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