Enhance the efficiency and effectiveness of field services with Wipro’s versatile iX solutions
Wipro’s deep expertise in augmented reality, virtual reality, computer vision and other immersive technologies led to the development of iX solutions specifically designed to assure regulatory compliance, increased profitability and quick onboarding of a new generation of engineers, while ensuring maximum efficiency in the field.
Wipro’s iX solutions redefine how work gets done through:
Connect - Provides the field teams the ability to connect and collaborate with a remote expert via video, audio and annotation in real-time allowing remote experts to view and troubleshoot problems faster
Clairvoyance - Through augmented reality and artificial intelligence, field teams have access to augmented information of objects being serviced within the physical environment along with guidance and assistance from the remote experts for faster diagnosis and improved first-time fix rates
Coalesce - Through mixed reality and artificial intelligence, field teams can hone their skills with hands-on training on virtual objects within the physical environment that is available from any location and at any time of day
Wipro’s iX solutions for medical devices field services redefine how work gets done through a human-centered approach that delights users, reduces cycle time, enhances safety and empowers users with added expertise.