Insurance carriers are rethinking their software delivery strategy to ensure efficient and effective operations. With global workforce connected remotely, enterprises must recalibrate their existing ways of working, platforms and collaboration mechanisms for sustained business continuity.
Insurance organizations, who have been following a hybrid i.e. mix of agile and traditional model for delivery, are looking forward to leverage more from their current investments in agile tools and technologies. This is expected to improve cost of delivery, productivity and velocity. Agile and DevOps adoption will help them to adapt faster to a highly distributed work environment, however there are certain challenges to be considered:
- Potential security and data leak if security controls are not installed and monitored
- Differentiated access availability (to systems and tools) between employees and partners
- Communication breakdown due to absence of proper infrastructure and network bandwidth
- High clarification turnaround time in the absence of just-in-time information availability
- Ensuring continued availability of requisite skills and resources to meet delivery timelines
- Overworked / underworked teams without proper working norms leading to defects/loss of productivity


