Organizations across the globe are constantly considering new and better approaches to improve user experience, automate processes, improve efficiency, decrease costs & cycle times, and keep pace with the rapid digital transformation. While process automation tools have been around for a while, many of those were limited to standard & repetitive tasks using rules-based process management and robotics process automation.AI (Artificial Intelligence) and allied technologies have significantly evolved making it possible to mimic a variety of knowledge tasks (requiring cognitive abilities of a human) using a computer model.
Wipro offers Wipro HOLMES Artificial Intelligence Platform™ which helps enterprises hyper-automate processes, redefine operations and reimagine their customer journeys. It helps customers offload specific cognitive tasks to the AI software to gain cost efficiencies and agility, thereby adopting hybrid modes of working. It has capabilities such as language understanding, vision, learning, prediction, reasoning, and inferences, which enable businesses, build and deploy cognitive solutions for the digital age.
The solution areas include HOLMES for Business (e.g. Enterprise Know Your Customer (e-KYC), Engineering Drawings, Contract Management, Tax Forms, etc.) HOLMES for IT (IT Infrastructure Automation, Application Services Automation) and Business Process Service Delivery Automation.