Summary of Wipro’s Executive RoundTable at Oracle Customer Edge Summit 2025
AI in Data Privacy/Security
Wipro recently participated in an executive roundtable at Customer Edge 2025, focusing on the critical topic of "AI and Data Privacy/Security." The discussion highlighted Wipro's innovative solutions and strategic collaborations with Oracle to address the evolving challenges and opportunities in AI utilization and data security.
Key Trends and Solutions
AI Utilization in Oracle: The roundtable began with a deep dive into how AI is being utilized within Oracle's ecosystem. One of the standout applications is in Smart Grids, where AI integration for SCADA (Supervisory Control and Data Acquisition), DER (Distributed Energy Resources), and Grid IoT devices is revolutionizing the energy sector. Oracle's OCI (Oracle Cloud Infrastructure) and NMS (Network Management System) are pivotal in enhancing grid stability and ensuring efficient power delivery. Wipro, as a market leader in OT (Operational Technology) integration and DERMS (Distributed Energy Resource Management Systems), plays a crucial role by providing advanced analytics and cloud infrastructure. This collaboration has led to significant improvements in the reliability and efficiency of power distribution networks.
Predictive Maintenance: Another key trend discussed was the use of AI for predictive maintenance. Oracle's IoT and AI technologies enable real-time monitoring and predictive maintenance, which helps reduce costs and minimize outages. Wipro's solutions in this area include sophisticated predictive maintenance models and real-time asset monitoring systems. These technologies are being deployed by leading power utilities across the globe, to minimize the outages and reduce repair costs. The ability to predict failures and perform maintenance proactively is transforming how utilities manage their infrastructure.
Customer Experience and Agentic AI: The roundtable also explored how AI is enhancing customer experience. Oracle's Gen AI and AI services on OCI provide personalized recommendations and optimize logistics. Wipro's solutions, such as Conversational IVR and digital self-service portals, are designed to improve customer interactions and support.
Data Security: Data security was a major focus of the discussion. Oracle's AI-powered security solutions are designed to prevent cyberattacks and respond to security breaches autonomously. Wipro's contributions include anomaly detection and robust encryption techniques. These solutions are critical in protecting sensitive data from cyber threats and ensuring the integrity of critical infrastructure. The collaboration between Oracle and Wipro in this area is helping several global utilities to safeguard their IT and operational infrastructure.
Integration of Renewable Energy: The integration of renewable energy sources into the grid was another important topic. Oracle's energy solutions are capable of predicting the availability of renewable energy and balancing loads to promote clean energy consumption. Wipro's solar generation forecasting and integration solutions are helping utilities to manage renewable energy sources more effectively. This not only supports sustainability goals but also enhances the overall efficiency of the power grid.
Benefits and Impact
The roundtable highlighted several key benefits and impacts of these AI and data security advancements:
Efficiency and Reliability: The integration of AI technologies is significantly improving the efficiency and reliability of services. For example, predictive maintenance and real-time monitoring are reducing downtime and maintenance costs, leading to more stable and reliable power distribution networks.
Customer Experience: AI-driven solutions are enhancing customer experience by providing personalized recommendations and optimizing support services. This leads to higher customer satisfaction and loyalty.
Sustainability: The promotion of renewable energy sources and the reduction of carbon footprints are major benefits of AI integration. By optimizing energy consumption and integrating renewable sources, utilities are contributing to a more sustainable future.
Data Security: Addressing data security challenges is crucial in the age of AI. Robust security solutions are protecting critical infrastructure from cyber threats and ensuring the privacy and integrity of sensitive data.
The Wipro Executive Roundtable at Customer Edge 2025 underscored the transformative potential of AI and data security in the energy sector. By leveraging advanced AI technologies and robust security measures, Wipro and Oracle are driving significant improvements in efficiency, reliability, customer experience, and sustainability. The discussion highlighted the importance of continued innovation and collaboration to address the evolving challenges and opportunities in this dynamic field.
