With over 4 million COVID-19 cases across the US, of which more than 30 percent are senior citizens, the upcoming Medicare Annual Enrollment period (AEP) brings unprecedented challenges for Medicare Advantage, Part-D Plans, and Medicare Supplement plans.
There will be a spike in membership volumes, overwhelming call center operations, IT, and compliance. Health-plan sales teams will need to work in tandem to ensure high-quality services without compromising on regulatory requirements.
If you are witnessing resource constraints, application error backlogs, error-prone manual activities, and increased member grievances, this Webinar will not only help you answer these questions but also provide best practices for managing AEP in this pandemic.
In this Wipro Medicare pre-AEP Webinar, we share best practices and readily available Wipro services for pre-enrollment support, including:
Watch Webinar