HFS, a leading global analyst firm, released a case study report titled “Developing the Hyperconnected Airport for Next-Generation Passenger Experience”. The report showcases transformative journey GTAA embarked on with Wipro as its service partner. The report also highlights the key reasons that GTAA selected Wipro as its trusted partner.
Wipro’s approach to this partnership has already yielded results beyond efficiency and clean-up for GTAA. Some examples:
- GTAA’s IT department moved its engagement score rating from one of the lowest to the highest among all of the organization’s departments since 2018.
- GTAA continues to be named the Best Large Airport by ACI in North America since 2017 while being also considered as the Most Improved Airport.
According to the case study, the partnership has also resulted in a more innovation-focused culture that allowed Wipro and GTAA to think differently and pilot ideas safely and efficiently. The findings reflect that enterprises like airports that enlist Wipro as a transformation partner can lead the charge on hypoconnectivity, which is key to serving needs of the future.