HFS, a leading global analyst firm, has released a case study report titled “Developing the Hyperconnected Airport for Next-Generation Passenger Experience”. The report showcases transformative journey GTAA embarked on with Wipro as its service partner. The report also highlights the key reasons that GTAA selected Wipro as its trusted partner.
Wipro’s approach to this partnership has already yielded results beyond efficiency and clean-up for GTAA. Some examples:
- GTAA’s IT department moved its engagement score rating from one of the lowest to the highest among all of the organization’s departments in 2018.
- GTAA has been named the Best Large Airport by ACI in North America in 2017 & 2018 as well as the Most Improved Airport in 2018.
According to the case study, the partnership has also resulted in a more innovation-focused culture that allowed Wipro and GTAA to think differently and pilot ideas safely and efficiently. The findings reflect that enterprises like airports that enlist Wipro as a transformation partner can lead the charge on hypoconnectivity, which is key to serving needs of the future.