Guest: Franco Chirichella, President & CEO, Innovapost, CDO Canada Post

Like many economies around the world, The Canadian economy has been adversely impacted by the COVID-19 crisis. As a result, Canadian organizations have begun to transform their businesses, led by large-scale adoption of digital practices, consumerization of technology, industry-specific cloud platforms, and competition from new age companies across industries.

Technology is now accessible to those with mobile penetration at a rate of nearly 100% globally. This single fact has changed the way technology is being developed, delivered, and consumed. As a result, many of our customers have become more agile when it comes to managing changing technology and user preferences. Taking the necessary steps, in the right direction, they’re using the crisis as an opportunity to build the next generation of technologies - as a helper for businesses. Team Wipro is fortunate to be a major catalyst in this endeavor.

In this talk, Franco Chirichella, President & CEO Innovapost, CDO Canada Post, tells the story of resilience from his organizations, representing the Canadian freight and logistics industry. We’re proud to host him and discuss about the disruptions, the year 2020 brought and how technology helped these organizations ride the wave of challenges posted by the pandemic.

Franco is the Chief Digital Officer for Canada Post, one of Canada’s largest employers and CEO of Innovapost, the shared IT services company for Canada Post group of companies.. He is responsible for providing the vision, strategic direction, and implementation of digital capabilities that are required to create a competitive advantage for the Canada Post Group Of Companies.

Over the last 25+ years, Franco held various other roles at Canada Post and Innovapost, and is a highly accomplished leader experienced in leading strategic IT and business pursuits across operations, finance, retail, customer service, administration, and digital.