Wipro SMC–AI 2.0: Redefining security operations with agentic automation and orchestrated intelligence

Modern enterprises operate across complex, distributed security environments spanning cloud, on-premises, SaaS, and endpoints. Human-driven workflows, static SOAR playbooks, and scripted automations struggle to keep pace with threat volume and complexity, resulting in alert fatigue, slow response times, fragmented ownership, and rising operational risks.

Security operations must evolve from a reactive approach to a proactive, autonomous threat detection and remediation response in order to enhance business resilience, improve compliance posture and drive cost efficiency efforts.

Organizations that deploy AI and automation in security operations report lower breach costs compared to those relying on traditional manual workflows.

Powering network security operations with agentic AI

Wipro SMC–AI 2.0, powered by Wipro Intelligence, introduces agentic automation and orchestration to transform how security operations run. Unlike traditional tools that detect and alert, or SOAR platforms that execute predefined workflows, SMC-AI 2.0 deploys intelligent AI agents that understand context, make decisions, and act across the security ecosystem.

Built-in governance with human oversight enables security teams to:

Analyze incidents, risks, configurations, and compliance posture
Correlate signals across SIEM, EDR, firewalls, cloud, identity, and ITSM
Determine the optimal course of action based on context and risk
Execute remediation and containment workflows autonomously
Learn from outcomes to improve future decisions

Manual workflow vs. automated SMC-AI 2.0 agent

In this use case, the task was to create and update file type control and SSL inspection policies. The automated SMC-AI 2.0 agent delivered a more than 35% effort savings compared with a typical manual process.

Measurable business outcomes

Reduced mean time to respond (MTTR)
Lower operational cost through automation
Improved security posture consistency
Stronger compliance and audit readiness
Higher analyst productivity by prioritizing strategic tasks
Effort reduction potential of 25%–65%, depending on maturity and use cases

Discover how SMC-AI 2.0 reduces response times, lowers operational effort, and improves security consistency without sacrificing control. Talk to a Cybersecurist today.