The Future of Cybersecurity Is Collaborative

Cybersecurity has evolved from a defensive measure to a catalyst for trust, growth, and resilience. Yet as threats multiply and technology stacks grow more complex, no single platform or vendor can secure the enterprise alone. True transformation demands collaboration across ecosystems.

That principle guided discussions at the ServiceNow Connect x Accelerate Conference, where Wipro joined forces with partners from ServiceNow, CrowdStrike, SailPoint, and Zscaler to explore how unifying platforms, people, and intelligence drives meaningful change—a philosophy at the core of Wipro’s CyberTransform℠ approach.

Here’s what the panel revealed: how these companies use each other’s technology in their own security programs—and how Wipro brings them together to power CyberTransform for clients.

The end of tool sprawl: Why integration is the new security strategy

During COVID and the years that followed, organizations accumulated tools at a rapid pace, resulting duplicated capabilities, rising costs, and oceans of uncorrelated telemetry.

“It’s not just tool sprawl. It’s a data management exercise,” said Bryce Schroeder, VP of Customer Security & Trust at ServiceNow.

ServiceNow alone consumes roughly 250 terabytes of telemetry per day across its cloud, endpoints, and environments—much of it coming from technologies like CrowdStrike, Sailpoint and Zscaler. The goal is no longer to simply collect data but to correlate it, contextualize it, and prioritize what matters most.

Chris Kachigian, VP and Global Solution Architect at CrowdStrike, described attackers as “living in the space between tools,” a reminder that individual best-of-breed tools are no longer enough. “The magic happens when you connect them,” he said.

Enterprises are rediscovering that platformization, when paired with specialized capabilities (endpoint, identity, zero trust), produces outcomes no single tool can.

Customer zero: when partners consume each other’s technology

One of the most powerful themes was that every company on the panel is a customer of the others.

• Zscaler uses ServiceNow and CrowdStrike to automate policy updates and increase resilience.
• SailPoint uses CrowdStrike, Zscaler, and ServiceNow telemetry to strengthen identity controls.
• CrowdStrike uses SailPoint and ServiceNow inside its own enterprise.
• And Wipro uses all four to run its global security, SOC, and third-party risk programs.

Hunter Freeman, Partner at Wipro, explained that Wipro’s global SOC, third-party risk, identity governance, and endpoint programs are all being rebuilt on this shared architecture. “We’re eating our own cooking,” he said.

And CyberTransform clients benefit. What Wipro builds to run its own business becomes the blueprint for enterprise transformation.

AI as a force multiplier — with guardrails

AI was a dominant theme, but the discussion stayed grounded in reality. The panel agreed that AI is transformative but only when paired with governance.

Where AI is delivering value today

• CrowdStrike is using AI to automate previously manual investigations
• Zscaler is using AI to break organizational silos
• SailPoint is applying AI to identity lifecycle management
• Wipro is using its Wendy AI chatbot to auto-complete complex third-party risk questionnaires and speed up compliance workflows.

Where AI is not ready to replace humans

Every panelist emphasized one warning: AI is excellent at “what” — but weak at “why.”

AI can surface correlations, patterns, anomalies across vast datasets, but humans still must interpret intent, risk, context, and governance. Over-reliance on AI without controls can expose data or create compliance issues.

John Bullitt, VP of Global Partner Engineering at Zscaler, captured it perfectly: “AI accelerates the work, but you still need the human component to avoid hallucinations and make sure the recommendations make sense.”

Boards don’t want geek speak—they want business risk

A major shift is happening at the board level: security is no longer presented in technical terms but in business language.

• Boards want quantification, not counts (“vulnerabilities” are meaningless without context).
• They want to know how cyber supports growth, resilience, and compliance.
• They want to understand friction: where risk prevents the business from moving faster.

Cyber leaders who can articulate this alignment are securing more investment with less resistance.

Skills of the future: What cyber talent needs next

With AI accelerating operations, what does the next-generation cyber workforce need? Panelists agreed that domain expertise is still critical—especially in identity, endpoint, adversary tradecraft, and regulatory governance. But the differentiators are shifting toward:

• AI literacy and prompt engineering
• Business alignment and outcome-based thinking
• The ability to govern AI agents and prevent misuse
• Cross-domain understanding: how identity, endpoint, cloud, and risk interlock

As Kachigan said: “The future is domain expertise plus the ability to drive business outcomes.”

Cybersecurity is entering a new era —driven by collaborative innovation

In a world defined by AI, automation, and acceleration, cybersecurity cannot operate in silos. Resilience in 2025 and beyond won’t come from standalone tools or isolated teams. It will be built through platforms that protect each other, insights that inform each other, and partners who operate together.

CyberTransform is Wipro’s answer to that future—connecting systems of data, systems of insight, and systems of action into one cohesive, intelligent architecture.

Brian Rizman, Senior Partner at Wipro, said “With CyberTransform, we combine our expertise with leading partners across identity, cyber defense, risk, cloud, and automation. The goal is to maximize the value of existing investments and accelerate resilience—not simply add more tools.”

Rather than treating platforms as isolated domains, Wipro helps clients integrate platforms into a unified security fabric.

The result: an adaptive, connected cyber ecosystem that scales with business priorities and keeps organizations ahead of emerging threats— strengthened through partnerships with ServiceNow, CrowdStrike, SailPoint, and Zscaler.

The next generation of cyber resilience won’t come from more tools. It will come from working smarter, together.

Learn more about Wipro CyberTransform℠ and how ecosystem collaboration can accelerate your cybersecurity journey.

About the Author

Brian Rizman
Senior Partner, Cybersecurity & Risk Services

Brian Rizman is an experienced leader, Brian Rizman has been helping clients through complex technology, strategy and compliance challenges and opportunities for nearly two decades. Brian is the Senior Partner for Wipro’s Cybersecurity and Risk Services, as well as leads the go to market partnership with ServiceNow for Risk and Security Operations solutions.