AI Success Is an Operating Model Challenge not a Technology one
AI ambition is rising, yet many enterprises remain stuck in pilots because the constraint isn’t technology, it’s the operating model. In this conversation, Amit Kumar, Managing Partner, Wipro Consulting, and Saurabh Gupta, President, HFS Research, draw on insights from their joint Wipro - HFS research to explore why AI success is fundamentally an operating model challenge and what CEOs must change to unlock measurable business value.
They further examines how business context determines impact, why Human + AI teaming is reshaping execution, and what it takes to shift from experimentation to outcome‑led scale. Captured during Davos, the dialogue offers a clear lens for leaders refining their enterprise AI strategy: redesign how decisions, work, and talent operate around AI rather than adding AI on top of legacy ways of working.
Watch the video to learn more.
