Setting up a remote inspection takes just few seconds and inspection can be completed in minutes.
The insurer sends an invitation link to the customer via text message or email. The invite takes him to either the customer portal or to download the mobile app. The customer can then follow onscreen text instructions to record videos, upload photos or seek helpdesk support.
All content from the session, including videos, photos, attachments and metadata like GPS location, is automatically uploaded to the insurer’s platform. Through our tech-forward approach, we can help with Augmented Reality [AR] based measurement of damage, bookmarking of damaged section, fraud checking and assigning of field inspectors for an on-site inspection or repairers to get repair estimation.
Key business benefits:
- Reduces cycle time in claims settlement by 73%
- Increases daily inspection capacity by 5X
- Reduces inspection cost by 88%
- Generates up to 2.4x RoI in the first year
Check out our infographic explaining how Remote Claims Management can offer a delightful experience to your customers.