Ready-to-deploy solution, with agility to cater to any desktop environment
Wipro’s AMS is intended to capture the time and motion analysis details of BPS agents and monitor the applications and webpages used/viewed by them during work hours. It is a tool for supervisors to capture the agents’ utilization details and monitor their productivity.
Wipro’s Agent Monitoring System helps supervisors to:
We would be delighted to share our capabilities with you. For more details, please contact enterpriseops.transformation@wipro.com
