Wipro KnowCAL is a smart SOP (Standard Operating Procedure) management platform powered by Agentic AI, built to simplify and accelerate the entire SOP lifecycle—from creation and review to maintenance and interaction.
It intelligently automates tasks such as video capture, document generation, version comparison, and SOP drafting. As soon as a request is received, KnowCAL routes it to the appropriate tool, whether it’s for video processing, document creation, or SOP assistance. By leveraging advanced LLMs like Gemini and Azure OpenAI, it delivers contextually accurate outputs enriched by a connected knowledge base.
The platform identifies best practices and produces SOPs with standardized formatting, structured workflows, and compliance-ready guidelines. KnowCAL also ensures secure, responsible, and adaptive operations through agent parameters such as authentication, multimodal support, feedback-driven retraining, and detailed activity logging.
